The Administrative Assistant provides essential administrative and clerical support to ensure efficient daily operations. This role supports managers, teams, or departments by handling routine office tasks, coordinating schedules, maintaining records, and serving as a point of contact for internal and external stakeholders. The ideal candidate is organized, dependable, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.

• Perform daily administrative support tasks related to production operations and service ticket processing.

• Serve as a point of contact for ticket-related inquiries from internal teams and vendors.

• Maintain organized records, files, and tracking logs related to OpenTicket activity.

• Review, confirm, and validate OpenTickets for accuracy, completeness, and compliance with company standards.

• Verify ticket details including service dates, times, services performed, rates, and supporting documentation.

• Identify discrepancies and work with field personnel, vendors, and operations teams to resolve issues.

• Ensure OpenTickets are confirmed and processed within required timelines.

• Track ticket status and follow up on outstanding or rejected tickets.

• Update internal systems, spreadsheets, or databases to reflect accurate ticket information.

• Support audit readiness by ensuring documentation is complete and properly maintained.

• 2+ years of Oil & Gas Administrative Assistant experience required.
• Experience in Ariba and SAP required.
• High School Diploma or GED equivalent required.
• Strong communication skills to interface effectively across functions, and appropriately with various levels of seniority
• Excellent customer service & complaint management
• Excellent proficiency in time management and ability to assess and assign priorities accurately
• Ability to adapt and provide continued support to customers through change and uncertainty
• Experience and working knowledge of company ERP system / data repository
• Must be able to meet all conditional job offer requirements including background and drug test/hair follicle.